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Shipping & Delivery

As an international mail order company, our focus is to get parts to our customers as quickly and economically as possible. Where possible we will try to provide a choice of shipping options.

Our e-commerce system knows the weight of every part listed on our website. In the majority of cases this allows automatic shipping options for each order, to be chosen at the checkout. Unfortunately, penalties will be imposed by all shipping companies if a parcel is particularly large in size compared to its weight, this is commonly known as “voluming out”. This means that sometimes we are unable to accurately quote shipping for orders until we have packed the parcel and confirmed the shipping cost.

In a similar way, our system cannot predict every potential combination of parts that our customers may wish to purchase. This means that sometimes the shipping quote for the combined list of parts in a basket may be incorrect. In cases where shipping quotes are incorrect, we will contact customers to confirm that a price quoted is inaccurate (this can sometimes work in the customer's favour!)

Please be aware that import duties and taxes may apply in countries outside of the European Union. All duties and taxes are set by the Customs Authority of the destination country and, as such, we have no control over them. Please note that it will be the responsibility of the customer to pay all duties and taxes.

Our two most commonly used methods of shipment are by the postal service and UPS.

We do, however, hold accounts with most major international couriers so please let us know if you have a preferred courier or if you would like us to ship using an account you hold with a specific courier.

Further information, including the ability to track your parcel, is available here:

www.royalmail.com

www.ups.com

If you would like to discuss a parcel with a member of our Logistics team please email us using: despatch@flyingspares.co.uk

Below is a guide to the standard postal and UPS shipping terms:

 

Shipping Guide to the UK

Service Destination Approx Delivery Time Type of Package Trackable Details
RM 1st Class Post UK 1-2 working days - excludes Sunday Up to 2kg No but will confirm once delivered  
RMTracked 48 UK 1-2 working days - excludes Sunday Up to 20kg Yes  
RM Special Delivery UK Before 1pm next working day - excludes Sunday (Guaranteed Saturday deliveries available upon request)  Up to 20kg Yes  

UK Courier - UPS

 

UK 

1 working day - excludes Saturday and Sunday (Guaranteed AM & Saturday deliveries available upon request)

Up to 70kg Yes  Longer delivery times for remote areas of UK, eg Highlands & Islands, Isle of Man, Channel Isles

 

 

Shipping to the Rest of the World 

Please be aware that import duties and taxes may apply upon receipt of orders shipped outside of the European Union.

Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on a number of factors, such as country of origin of the purchased product, local VAT rates and local import taxes, and it will be your responsibility to pay them if and when asked to by your local authorities.

Service Destination Approx Delivery Time Type of Package Trackable Details
International Standard Rest Of World 3 - 5 days Up to 2kg No Visit www.royalmail.com/business/international/services
International Tracked & Signed For
ROW 3 - 5 days
Up to 2kg Yes Visit www.royalmail.com/business/international/services
International Tracked ROW 2 - 4 days Up to 2kg Yes Visit www.royalmail.com/business/international/services
International Signed

ROW

3 - 5 days Up to 2kg No Visit www.royalmail.com/business/international/services
European Road Delivery - UPS Standard Europe 2 -4 days Up to 70kg Yes Visit www.ups.com  
European & ROW Air Delivery - UPS Express Saver
Europe & ROW
1 - 5 days Up to 70kg Yes Visit www.ups.com